Ramtech Electronics is proud to announce the promotion of James Pecz to Head of North America, Middle East & Global Customer Experience. Since joining Ramtech in 2017, James has played a pivotal role in driving international growth, spearheading strategic partnerships, and shaping the company’s approach to customer engagement across multiple regions. His leadership has been instrumental in expanding Ramtech’s presence in new markets, including Australia and Saudi Arabia, while ensuring the company remains at the forefront of wireless fire safety innovation.
In his new role, James will oversee operations and business development across North America and the Middle East, two regions where demand for Ramtech’s cutting-edge fire safety and monitoring solutions continues to grow rapidly. He will also lead the company’s Global Customer Experience strategy, ensuring that clients around the world benefit from seamless support, training, and tailored solutions to meet evolving project needs. His appointment reflects Ramtech’s ongoing commitment to placing customers at the centre of its mission to deliver safety, savings, and sustainability across the industries it serves.
James’s promotion underscores Ramtech’s confidence in his vision and proven ability to deliver results. His track record of forging international alliances, launching innovative partner programmes, and championing customer-focused initiatives demonstrates his capacity to drive both growth and service excellence. As he steps into this expanded leadership role, James will continue to build on Ramtech’s reputation as a trusted global partner in wireless safety solutions.